The problem
A mature engine programme carried a stack of aftermarket commercial offerings accumulated over many years. Each had been justified when it was introduced. Nobody had recently asked whether they still earned their place — individually, or against each other.
The question
For every offering: what does it actually cost us to serve, what is it genuinely worth to the operator, and does that relationship hold across a ten-year horizon or only this quarter?
The approach
Evaluated each offering quantitatively and qualitatively — profitability across multiple time horizons set against value delivered to the customer. Pulled cost-to-serve, invoice and pricing data across engine and APU lines, then worked through the assumptions with Finance, Engineering and Legal rather than inheriting them.
The insight
Profitability and customer value had drifted apart. Some offerings were priced against a cost base that no longer existed; others were quietly subsidising the ones that weren't earning.
The action
Built the multi-scenario model, made a recommendation on offerings, and took the recommendation to the VPs for execution approval.
The impact
$X0M of impact in the first year, with a modelled ten-year horizon several times larger. A digit is masked — the underlying detail is commercially sensitive.
Pricing is rarely a pricing problem. It is usually a question about what the customer is really buying, asked with a spreadsheet.











